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Engineering Innovation, Inc.'s Field Service Specialist focuses on a particular product line and digs deep into the associated technology to provide a higher level of support for that product. They work alongside and help support our Field Service Technicians. As our Field Service Specialist, you will represent both the Support group and our customers concerning all new development in their area. This means your knowledge and experience will help to shape our product offerings as well as inform the rest of the Support team about new technology as it is developed.
You will also be responsible for traveling to customer sites all over the country to help install new equipment, perform maintenance on existing equipment, provide training, or troubleshoot problems. You will work with customers to identify, analyze, and repair product problems, order and replace parts as needed, and install software and firmware.
The Field Service Specialist, along with the rest of the Field Service team, acts as a liaison between our customers and EII, working to build and maintain partnerships with our customers and helping to ensure their success. You will act as both our ambassador to the customer and the voice of the customer within EII, and make sure that, as a company, we continue to be the solution to our customers’ sorting needs.
Who we’re looking for:
Job Responsibilities:
Engineering Innovation, Inc. (EII) based in Lafayette, Indiana is a premier provider of parcel processing and mail sorting equipment. EII is a small, dynamic company looking for highly motivated, service-oriented individuals to join its growing team. Through innovation and hard work, we have established ourselves as a leader in the development of automated equipment for pre-sort mailing applications inside the likes of commercial mail houses and parcel-handling businesses. We use current technology to help businesses run better.
BenefitsOther
Business Services
$98k-119k (estimate)
05/11/2024
07/10/2024
engineeringinnovation.com
CEDAR RAPIDS, IA
50 - 100
Private
JESSE HAHN
$10M - $50M
Business Services
The job skills required for Field Service Specialist include Field Service, Installation, Troubleshooting, Technical Support, Customer Support, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Specialist positions, which can be used as a reference in future career path planning. As a Field Service Specialist, it can be promoted into senior positions as a Field Service Engineer V that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Specialist. You can explore the career advancement for a Field Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Field Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Field Service Specialist job description and responsibilities
Field Service Technicians ensure that customers have everything they need to get their job done.
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Field Service Technicians provide repairs and maintenance tasks for customers and diagnose errors or technical problems that arise during their visit.
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Field service technicians respond to customer callouts, providing technical service and maintenance support at customer locations.
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Generate repair leads through cold calling or on site contacts.
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Provides support and guidance to service personnel who perform on-site routine services including installation, maintenance, and repair.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Field Service Specialist jobs
Ultimately, a top-level field service technician efficiently manages all service callouts, providing high-quality service and repairs for any job size.
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Maintain quality control and manage repair progress while ensuring procedures and materials conform to top-quality levels of workmanship and comply with contract specifications.
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Proven work experience as a field service technician.
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Knowledge of industry standards for materials and methods for construction.
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Capability to work well with other team members.
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Step 3: View the best colleges and universities for Field Service Specialist.